RETURN PROCEDURE
đ€ ââWE RISE FROM THE LOW đ€
At Inolow , we know that not everything can match.
If the item doesn't suit you, take a deep breath, you have 14 days after receipt to return it and be refunded.
We stay in control, without losing our mentality.
đž What we reimburse (and what we don't)
â
Refunded: the price of the item
đ« Non-refundable: the initial delivery costs
(Returns remain the responsibility of the buyer, as specified in our legal notices)
đŠHow to return your item
Two paths. Same goal.
1ïžâŁ Colissimo (La Poste)
- đź Go through the Colissimo website or app
- âïž Standard shipping, no signature required
- đ Sending via Colissimo
đ€ Drop off your package at your usual post office!
2ïžâŁ Mondial Relay
- đČ Return via the Mondial Relay website or app
- đ Sending to this relay point:
- đ Send via Mondial Relay
đ Shipping information:
-
Name: Inolow
- First name: Brand
-
Address :
-
City :
-
Postal code:
-
Telephone: 07 69 03 71 46
- Email: inolowfr@gmail.com
- Estimated weight: 700g
đ§Ÿ Return conditions
- đ€ ââThe item must be unworn, with tags.
- đ Return it with all the goodies and original packaging.
- đ§Ÿ Include a note with your order number in the package.
- đł The refund will be made via the same payment method used.
đ« Important: No refunds if the item is no longer resalable.
We keep standards high, even when we look down.
đ The exchanges?
No direct exchange.
We move forward, we start again.
đ Simply return the item, then reorder for the correct size or style.
đŹ FAQ - We answer your questions
â±ïž When will I be reimbursed?
Within 3 to 5 working days after receipt and validation of your return.
đŠ Can I return multiple items together?
Yes, if everything is well protected and compliant.
đ§ Do I need to notify before sending?
Preferably yes but not obligatory.
But if you have any doubts, we are here: inolowfr@gmail.com
đ§ In summary
- âł 14 days for return
- đ Return via Colissimo or Mondial Relay
- đž Return costs at your expense
- đ Item + goodies + original packaging required
- đ§Ÿ Note with order number in the package
- đł No exchange, refund only
It's not just fabric.
You carry a mentality.
A balance between fall and rise.
WE RISE FROM THE LOWđ€
đ€ A Question?
We are here for you!
đ§ inolowfr@gmail.com
đČ @inolowbrand